Help while we are closed

Below are contact details if you need support while we are closed.

Domestic Abuse Support

If you are in danger or feel threatened call 999 in an emergency, if you are unable to speak press 55 when prompted.

National Domestic Abuse Helpline (Refuge) support on 0808 2000 247

Respect (Men’s Advice Line) support on 0808 8010 327

Oasis Domestic Abuse - details of how to get in touch can be found here

Kent & Medway Domestic Abuse Partnership - details here

Mental Health Support

If you would like to speak to someone on the phone

If you or someone you know is in immediate danger, such as experiencing suicidal thoughts and unable to keep themselves safe, or engaging in self-harming behaviour that has caused significant injury or overdose please call 999

Non-emergency support and signposting - For non life-threatening injuries or where the situation is less urgent, please call NHS 111

You can call Samaritans 116 123 or email jo@samaritans.org

If you need to talk call Release the Pressure 0800 107 0610 or text the word Kent to 85258

If you would like to speak to someone face to face

Mental Health Safe Havens operated by Mental Health Matters

The Safe Havens offer free mental health support in a welcoming, comfortable, non-judgmental, and non-clinical environment. Experienced staff teams are available to provide emotional, social and practical support if you are in crisis or feel you are heading toward a crisis situation.

You can go just for a chat, or to access one-to-one emotional support from trained mental health professionals. They also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.

Anyone aged 18 and over can access the service, you don't need a formal referral or appointment.

Details of where these are and what times they are open can be found here.

General Advice Queries

Information on Benefits, Work, Debt & Money, Consumer, Housing, Family, Law & Courts, Immigration and Health can be found on the Citizens Advice Website here.