Contact Us

  • Dover Office

    After last nights (13th June 2025) rain and thunderstorm, we have extensive flooding damage to our office in Dover. So the office will be closed for the time being whilst repairs are made.

    We have appointments now available in Dover where we are working from a Portakabin outside our office.

    Our drop in sessions on Tuesday (1pm to 3pm) and Friday (10am to 2pm) in Dover are open again from the Portakabin.

    Address

    Maison Dieu Gardens

    Dover

    CT16 1TG

    what3words: ///expect.spaces.broken

    Phone

    01304 272499

    Adviceline

    0808 278 7961

    Google Maps

  • Deal Office

    OPENING HOURS

    Tuesday - Wednesday

    9:30am to 12:30pm - Appointments only.

    Drop ins - 1pm to 3pm.

    Thursday - Monday

    Closed

    Address

    The Deal Center

    3 Park Street,

    Deal,

    CT14 6AG

    what3words: ///punch.popped.sprint

    Phone

    01304 272499

    Adviceline

    0808 278 7961

    Google Maps

  • Sandwich Office

    Monday Only

    Monday 10:00am - 3pm - Drop ins and appointments.

    Tuesday - Sunday Closed

    Address

    Jubilee Centre (formerly Phoenix Centre)

    Jubilee Road

    Sandwich

    CT13 0QP

    what3words: ///stored.gliders.spellings

    Phone

    01304 272499

    Adviceline

    0808 278 7961

    Google Maps

  • Folkestone

    Thursday Only

    Drop ins 10am to 3pm.

    Address

    Rainbow Centre

    69 Sandgate Road

    Folkestone

    CT20 2AF

    what3words: ///massive.courts.score

    Phone

    01304 272499

    Adviceline

    0808 278 7961

    Money First Aid - get help with your debts

    You can either:

    complete our self-referral form and send it to mfa@doverdealcitizensadvice.org.uk

    Or

    call Rainbow Centre on 01303 850733

    Please note: This service is not able to help you with a ‘Debt Emergency’ such as in impending court case, eviction etc.  If you have a debt emergency please contact Citizens Advice on the number above.

    Google Maps

You can contact us directly through the form below or speak to an Adviser

Please note if you include any Special Category data (for example: health, ethnicity, sexual orientation, trade union membership, or religion), by clicking Send, you agree to us storing that information for the purposes of assisting you with your request. For further information please see our privacy policy.

We aim to respond to messages sent using the form within 10 working days.

Please be aware due to flooding at our Dover office we may take a little longer to reply than usual. We apologise for any inconvenience caused.

Chat Online to an Adviser

You can chat online to an adviser, the person you speak to may not be from our bureau but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.

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