Contact Us

  • Brick building with three upper windows and three lower windows, a door with a small security sign, and three large potted plants outside

    Dover Office

    Working from the Portacabin next to our office due to flood damage.

    Monday

    Appointments only 9:30am to 3pm

    Tuesday

    Appointments only 9:30am to 12:30pm

    Drop ins 1pm to 3pm

    Wednesday

    Appointments only 9:30am to 3pm

    Thursday

    Appointments only 9:30am to 3pm

    Friday

    Drop ins (Express Service) 10am to 2pm

    Address

    Maison Dieu Gardens

    Dover

    CT16 1TG

    what3words: ///expect.spaces.broken

    Google Maps Link

    Phone

    01304 272499

    Adviceline

    0808 278 7961

  • A multi-story brick building with large windows and a glass awning on the ground floor. There are two mobility scooters parked outside, and a small garden with flowers and bushes in front of the building.

    Deal Office

    Tuesday - Wednesday

    Appointments only 9:30am to 12:30pm

    Drop ins 1pm to 3pm.

    Thursday - Monday

    Closed

    Address

    The Deal Centre

    3 Park Street,

    Deal,

    CT14 6AG

    what3words: ///punch.popped.sprint

    Google Maps Link

    Phone

    01304 272499

    Adviceline

    0808 278 7961

  • Sandwich Office

    Monday Only

    Drop ins and appointments 10:00am - 3pm

    Tuesday - Sunday

    Closed

    Address

    Jubilee Centre (formerly Phoenix Centre)

    Jubilee Road

    Sandwich

    CT13 0QP

    what3words: ///stored.gliders.spellings

    Google Maps Link

    Phone

    01304 272499

    Adviceline

    0808 278 7961

  • Folkestone Office

    Wednesday

    Appointments only 9:30am to 3pm

    Thursday

    Drop ins 10am to 3pm.

    Address

    1st Floor

    Rainbow Centre

    69 Sandgate Road

    Folkestone

    CT20 2AF

    what3words: ///massive.courts.score

    Google Maps Link

    Phone

    01304 272499

    Adviceline

    0808 278 7961

    Money First Aid - get help with your debts

    You can either:

    complete our self-referral form and send it to mfa@doverdealcitizensadvice.org.uk

    Or

    call Rainbow Centre on 01303 850733

    Please note: This service is not able to help you with a ‘Debt Emergency’ such as in impending court case, eviction etc.  If you have a debt emergency please contact Citizens Advice on the number above.

You can contact us directly through the form below or speak to an Adviser

Please note if you include any Special Category data (for example: health, ethnicity, sexual orientation, trade union membership, or religion), by clicking Send, you agree to us storing that information for the purposes of assisting you with your request. For further information please see our privacy policy.

We aim to respond to messages sent using the form within 10 working days.

Please be aware due to flooding at our Dover office we may take a little longer to reply than usual. We apologise for any inconvenience caused.

Chat Online to an Adviser

You can chat online to an adviser, the person you speak to may not be from our office but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.

We aim to improve the website's accessibility to be inclusive for all. If you have any issues navigating comfortably, please drop us a message.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).