Get help by phone, in person, by email, or online

Page last updated: 05/03/2019

If you cannot get to one of our main bureaux in town, we have a community adviser out and about at various locations in the district. Click here to find out where...

By Phone

If you cannot visit your local bureau, please give us a call - we can help you over the phone.

If we are busy, please leave a message, clearly state your name, contact number and a brief outline of your problem - we will get back to you as soon as we can.

You can call the Adviceline on 0344 848 7978 to talk to one of our friendly assessors.

In Person

No appointment necessary you can just drop in, if after the drop in the adviser feels you need an appointment one will be made then.


Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1RW

9:30am - 3pm

Monday - Thursday

Telephone: 01304 202442 (You do not need to book an appointment just pop in during our opening hours)


The Cedars, 26 Victoria Road, Deal, Kent, CT14 7BJ

9:30am - 3pm

Monday - Wednesday

Telephone: 01304 374128 (You do not need to book an appointment just pop in during our opening hours)


Guildhall Cattle Market, Sandwich, CT13 9AH

9:30am - 3pm


Dover Gateway

Gateway, 71 Castle Street, Dover, CT16 1PD

9:30am - 12:30pm Drop ins (Afternoon appointments will take place at the Dover bureau from now on)

Tuesday - Wednesday

By Email

Click here to send an email


The Citizens Advice self-help website has information to help you solve your problems.

Supported by:

Kind donations from Deal Town Council and local parish councils

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