Get help by phone, in person, by email, or online

Page last updated: 02/07/2019

If you cannot get to one of our main bureaux in town, we have a community adviser out and about at various locations in the district. Link to community page to find out where...

By Phone

If you cannot visit your local bureau, please give us a call - we can help you over the phone.

You can call the Adviceline on 0344 848 7978 to talk to one of our friendly assessors. If we are busy or closed your call maybe answered by another Citizens Advice office.

In Person

No appointment necessary you can just drop in, if after the drop in the adviser feels you need an appointment one will be made for you then.


Dover CAB Outside

Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1RW

9:30am - 12:30pm appointments only 12:30pm - 1pm Closed for lunch 1pm - 3pm Drop ins

Monday, Tuesday, Wednesday, and Thursday.

Google Maps


Deal CAB Outside

The Cedars, 26 Victoria Road, Deal, Kent, CT14 7BJ

9:30am - 3pm

Monday, Tuesday, and Wednesday.

Google Maps


Sandwich CAB Outside

Guildhall Cattle Market, Sandwich, CT13 9AH

9:30am - 3pm


Google Maps

Dover Gateway

Dover Gateway Outside

Gateway, 71 Castle Street, Dover, CT16 1PD

9:30am - 12:30pm Drop ins (Afternoon appointments will take place at the Dover bureau from now on)

Monday and Tuesday.

Google Maps
By Email

Click here to send an email


The Citizens Advice self-help website has information to help you solve your problems.