 |
|
      |
| Who
are we ? Dover, Deal and District Citizens Advice Bureau is an independent local charity. We provide free information and advice to everyone who needs it regardless of race, sex, colour, disability, sexuality or nationality. Our services are free, independent, confidential and impartial. The Citizens Advice service is the UK's largest advice provider, with nearly half the population using the service at some point in their lives. |
||
|
|
||
| How
we can help you ! There are a number of different ways that CAB advisers can help people to resolve a problem. Advisers don’t tell clients what to do, but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals. |
 |
|
|
|
||
| Our
trained advisors will ... - interview you face-to-face and by phone to find out what your problem(s) are - access our information database for up to date information - help you to negotiate/write letters or call companies - assist you to prioritise your problems i.e. which debts are most important, etc - help you with form filling i.e. benefits, housing, court, etc - refer you to specialist advisors or agencies if necessary |
 |
|
|
|
||
| Social
Policy Citizens Advice collects evidence of CAB clients' problems and uses this to campaign for changes in national and local policies and services. We have a key role in speaking up for clients, raising issues brought into bureaux, contributing to public debate and informing legislation. Our policy/campaiging work covers a huge range of issues including consumer, debt, housing, benefits, immigration, employment, legal matters and health. We work with policymakers, regulators, MPs and Assembly Members and service providers. National, regional and local policy work is at the root of the service. Changing policy is more efficient that one-to-one advice. By getting involved in social policy work you can help change unfair practices and laws and help hundreds of people in one go. In addition, you will gain fantastic experience and an insight into policymaking. Doing great social policy work will enhance the reputation of the bureau in the local community. This could lead to improved funding prospects and greater success in the recruitment of volunteers. |
||||||
|
|
||||||
 |
 |
 |
 |
|||
|
Registered Charity No.
1108967 |
||||||